BlueHost Web Hosting Review & Summary
Blue Host Web Hosting has been a provider of web hosting services since 1996, making them one of the few companies that come with a long history of web hosting experience. With a goal of giving their customers the absolute best services at the absolute best prices, Even though Blue Host prices are very affordable, they place great emphasis on keeping up-to-date on all the newest technologies so that they are able to stay competitive in the midst of so many web hosting companies that are currently in existence today.
Product Description and Different Plans Offered
Blue Host web hosting currently hosts nearly 1 million domains, which is quite impressive and can be attributed to their ability to provide their customers with a web hosting plan that offers a variety of top features. Most other web hosting companies offer a variety of different plans, while Blue Host seems to place a focus on one plan (with the option to upgrade to their Go Pro plan).
You can expect the following features when you sign up with Blue Host:
- Unlimited Disk Storage
- Unlimited Domain Hosting
- Free Domain Name (comes with a one-year qualifying web hosting plan)
- Free Drag and Drop Site Builder (new!)
- cPanel Control Panel
- FTP Access
- CGI/Database Features
- E-Commerce Features
- Multimedia Features
- Linux Operating System
- 24/7 Network Monitoring
- and more!
There is a reminder box located at the side of the page reminding you that you can upgrade and Go Pro, which gives you more CPU and security, a free SSL Certificate, a dedicated IP Address, and SiteBackup Pro - all for $19.95 per month.
*When initially setting up your new web hosting account, you must either transfer a domain name over or create a new one.
Blue Host Features rating:
Once you set up your account, you are required to set up a password so that you are able to log in to the control panel. Once set, you are taken directly to cPanel, which is one of the best and most preferred control panels as it is extremely user friendly, making it a great choice for both seasoned web hosting users as well as for newbie's. A popup will show that allows the user to get started using their Getting Started Wizard, which is a really nice feature when setting up your very first website.
Additional features - at a cost - include SiteLock Domain Registration, Site Backup Pro, and Domain Whois Privacy, which are given to you during the sign-up process.
SimpleScripts 1-Click Installs. Choose from the many options this truly exceptional feature gives its users, such as WordPress, Joomla, Drupal, Magento, and many more!
Blue Host Reliability/Performance rating:
Since Blue Host built and maintains their own datacenter, they are able to take care of any and all customer services needs with confidence. This means that if/when there is an issue, you are able to contact Blue Host directly in order to solve this issue, avoiding the need to contact or be transferred to other companies, which can be a real inconvenience.
Blue Host also comes with a 99.9% uptime guarantee, which they fully back up by offering their customers the option to cancel their account at any time without any sort of penalties attached. Blue Host will even refund any unused portion of your hosting agreement back to you if requested.
Blue Host Ease of set up and use rating:
Once you create your Blue Host web hosting account, you are ready to start creating your website! If you click on the Getting Started Wizard, a list of helpful articles appear that can help answer just about any question you may have when it comes to creating and launching your very own website.
When you click on SimpleScripts, you are taken to a page that lets you choose one of the many tools offered in order to get your website up and going. There are numerous choices from which to choose, and although this may seem a little overwhelming at first, once you start to select a few items to review, you'll start getting the hang of it soon enough (and if you need help, there are plenty of great help options for you to select from).
Blue Host Customer Service/Tech Support rating:
100% of Blue Hosts 24/7 customer service team is located in-house, which generally reduces the wait time when compared to other web hosting companies that contract their customer support and/or tech support services with other, outside companies. Their Helpdesk offers a large variety of helpful options besides the ability to contact customer and/or tech support, such as Video Tutorials, a User Forum, a Knowledgebase, and the ability to check the Server Status.
Phone. Blue Host states that their average hold times are less than 30 seconds, which is truly impressive!
Live Chat. Using Blue Host's live chat is a great option for those who need to talk with someone as soon as possible. A really great aspect of their help page is shown when you hover your pointer over one of the 'Contact Us' options when an estimated wait time appears for each contact method, allowing you to decide which one is currently the fastest. When the phone support time was checked on a Thursday evening at 6:00 pm PST, the average wait time showed up as 9 seconds. Again, impressive!
Open a Ticket. Send Blue Host an email detailing what your particular problem/issue is and you can expect a reply within 24 hours, although it seems that most people receive a reply much sooner, which is highly appreciated by Blue Host's current clients.
Blue Host Value rating:
Although Blue Host has recently raised their prices, their current prices are still considered to be very reasonable when it comes to the value received when choosing Blue Host as your web hosting company. The fact that you'll receive unlimited disk storage, unlimited domain hosting, as well as access to their cPanel control panel makes Blue Host web hosting well worth their current pricing structure.
Occasionally, Blue Host will offer special discounts that can save you up to 20%.
Blue Host also gives their customers an Anytime Money Back Guarantee, which is more than most other web hosting companies provide.
Strength and Weaknesses
Strength. Blue Host shows great strength in their ability to offer their customers both great features and great service for a truly affordable price. Blue Host knows what customers not only want but also what they need in order to create and launch their website within a matter of minutes. Add to this a wealth of additional tools that can help you make your particular website stand out from the rest and you'll see that Blue Host will surely exceed your expectations.
Weaknesses. Customers report that they've experienced some instances in which their website experienced small outages, which Blue Host acknowledges will happen occasionally. These outages are very few and far between, generally lasting no more than 10 - 15 minutes.
Blue Host Recommendation rating:
All in all, Blue Host Web Hosting offers some of the best web hosting features at the most affordable prices. They don't offer a variety of plans from which to choose, making it so that you don’t have to upgrade in order to meet any and all future needs that your website may require, and instead makes it simple by offering their customers a choice between the one, general plan or the Go Pro upgrade. This makes it easy if/when you find that you may need more features that can accommodate the growth of your particular website.
Know that Blue Host is the recipient of many awards, including but not limited to Best Customer Service and #1 Rated Web Host, which can give users more confidence when it comes to choosing a web hosting company.