FatCow Web Hosting Review & Summary
Fat Cow Web Hosting was established in 1998, and has grown into a company that places great emphasis on not only delivering the best value to their clients, but also providing them with the best customer service possible. Focusing on both personal websites as well as small-to-medium-sized business websites, Fat Cow offers one plan at one price in order to help simplify the hosting process.
In 2009, Fat Cow witnessed an impressive 29% growth, which means they are certainly gaining the trust of both current and future website builders. For those who are wondering about where the name Fat Cow originated, they simply thought the name would be fun and accordingly would come across as a web hosting company with a focus on a more simple and friendly approach.
Product Description and Different Plans Offered
Fat Cow offers their customers the following hosting plan, which takes the guesswork out of figuring out which plan to choose. Most other web hosting companies offer their customers a few different pricing plans, but with so many now offering unlimited disk space as well as unlimited bandwidth, Fat Cow has decided to make it simple by offering their customers one plan.
Full Hosting Plan.
- Unlimited Disk Space
- Unlimited bandwidth
- Unlimited Domains
- Unlimited Email Accounts
- E-Store Builder by ShopSite
- Plus more!
MiniMoo. Allows users to only buy a domain name and an email address in order to get the word out about a particular website. This also allows customers the ability to make a generic posting on a proposed site letting people know that the website is currently under construction. For those who aren't; quite ready to actually host a website.
Once you pay for your web hosting account, you'll be taken through a number of pages that are trying to have you upgrade your account with more features. Unfortunately, this comes across as being a little pushy making one wonder if new users feel pressured to add these additional services or they won’t be getting the best services possible.
Know that unless you request something different, all of your products and services will be automatically renewed for the same term length as well as using the same payment method you used when initially signing up for your web hosting account.
*A 30-day money back guarantee is offered.
Fat Cow Features rating:
Fat Cow offers a fairly good selection of some of the more popular features people come to expect when choosing a web hosting company, such as cPanel and point and click website building tools.
Weebly Drag and Drop Builder. This user-friendly tool allows you to create a professional looking website by simply dragging and dropping any and all website elements that you envision for your particular website. Add videos, maps, blogs, pictures, and more. Once you finish the designing aspect, your website can be live within a matter of minutes!
SimpleScripts. Choose from more than 70 applications that can help you build, manage, and market your website, such as WordPress, Joomla, Drupal, Magento, Quickbooks, and more!
Fat Cow Reliability/Performance rating:
Fat Cow web has two data centers, which are both located in Massachusetts. The infrastructure of their particular network consists of a pooled server environment that allows this network to easily gain access to a website's files if needed, which boils down to faster loading times as well as fewer service interruptions. Know there are plenty of backups in case one of the servers crash, making it so that the if one server goes down, the likelihood that your website will go down is truly minimal.
Although Fat Cow informs their customers that their website will experience 99.9% uptime, they do not back this up with a guarantee. The few customers who have experienced downtime claim to not have received any answers as to why their website has experienced these service interruptions, which can be frustrating. Initiating an uptime guarantee (like so many other web hosting companies do), is highly recommended and one way that Fat Cow can stay competitive in this particular market.
Fat Cow Ease of set up and use rating:
Once you have completed setting up your Fat Cow web hosting account, you can log into the cPanel control panel, which is easy to use and preferred by most people who are familiar with the variety of control panels offered by other various web hosting companies.
You are able to install wordpress, which is becoming more and more the front runner when it comes to choosing a publishing platform that offers users lots of variety in its functionality, and is considered to be a full content management system that both newbie's and established website creators can easily utilize.
You can also choose to use the Weebly Drag and Drop Builder, which is especially helpful for those who need a little guidance in setting up their personal and/or small-business website.
Fat Cow Customer Service/Tech Support rating:
Fat Cow provides quite the impressive pledge, which they call the HeiferCratic Oath, and states that if a customer contacts their customer or tech support service (aka the MooCrew!) and feel they didn't receive a positive support experience, they will receive a free month of hosting. Nice!
The Help Center allows users to access a User Guide, Tutorials, a Knowledgebase, as well as being able to contact Fat Cow's customer support directly in order to talk with a live person, which is usually utilized when you are not able to find the answer you need in the other resources offered. Thus, if you need to actually talk to someone, the Moo Crew is available 24/7, via phone, live chat, or email. Wait times vary depending on the day as well as the time of day, ranging from an average of 30 minutes to up to 24 hours.
Know that you are able to purchase a Premium Support Subscription, which comes at quite the price of $29.95 a month. Introductory specials are given for $14.95 a month. This premium feature comes with a 30-day satisfaction guarantee.
Fat Cow Value rating:
The overall value of using Fat Cow's web hosting plan is good. You'll receive unlimited disk space, bandwidth, emails, and domains, which is quickly becoming the norm for most web hosting companies. Their pricing plan is affordable, and they do tend to offer new customers discounts when first signing up for a web hosting account. Add to this their HeiferCratic Oath, which offers customers a free month of web hosting service if they don’t receive a positive customer support experience and the value of Fat Cow is considered to be a good deal.
If you do sign up at an introductory price, know that when it comes time for renewal the prices will be higher as they are reverted back to Fat Cow's regular web hosting prices.
Strength and Weaknesses
Strength. Fat Cow places a lot of focus on their customer support team, even going to the extent to offer their customers a free month of web hosting if they aren't happy with their support experience. Also, on an environmental note, Fat Cow is 100% powered by wind energy.
Weaknesses. Fat Cow only offers their web hosting plan on a yearly basis, vs. month-to-month, which can deter some new users who may not want to enter into a contract of this length.
Fat Cow Recommendation rating:
Fat Cow web hosting is one of the more popular web hosting companies to date. This enticing company is able to use their unusual and fun name to draw in new customers in order to show them all the advantages they'll receive if/when they decide to use this particular web hosting company that truly strives to give their customers the best web hosting experience, as well as the best customer service, they possibly can.
While Fat Cow doesn't offer as many features as other web hosting companies that may fall into the same/similar price range, they do offer guarantees for both their web hosting plan and their customer service team. This makes it so that you truly have nothing to lose when looking for a web hosting company that can provide the best services possible for your particular website.
Fat Cow is the proud recipient of many web hosting awards, such as Best Shared Host, Host of the Year, and Top Rated Host.