Lunarpages Web Hosting Review & Summary
Lunarpages Web Hosting, also known as Lunarpages Internet Solutions, was established in 1998 with an intention of becoming an Internet Technology Solutions company and a web hosting provider for both large and small businesses as well as individuals. Lunarpages has been professionally creating and managing websites ever since, placing great emphasis on offering support for every stage when it comes to hosting a website.
When you decide to visit the Lunarpages website, expect to be impressed by their extremely thorough and easy-to-navigate website.
To check out Lunarpages, click on the banner below:
Product Description and Different Plans Offered
Lunarpages offers its customers 8 different web hosting plans.
Starter Web Hosting. Ideal for a small business or personal website.
- Storage - 5GB
- Bandwidth - 50 GB
- Email - 5 Accounts
- Storage - Unlimited (w/the purchase of a brand new account lasting at least 12 months)
- Bandwidth - Unlimited
- Email - Unlimited
- Storage - 5000GB
- Bandwidth - 400 GB
- Email - Unlimited
- Storage - Unlimited
- Bandwidth - Unlimited
- Email - Unlimited
- 1 Dedicated IP (must request as well as purchase a brand new account lasting at least 12 months)
- Instant SSL Certification (must request)
- Memory - 512MB
- Disk Space - 30GB
- Bandwidth - 1000 GB
- Storage - 50GB - 200GB
- Bandwidth - 500GB - 1400GB
- Email - Unlimited
Dedicated Hosting. Lunarpages offers 6 different dedicated web hosting plans from which to choose when your site requires more/better functionality.
Managed Hosting. Is available for both Dedicated and VPS customers who simply don’t have the time to check for updates and/or retrieve backups.
*Although the Starter Plan offers around-the-clock support, know that phone support is not included with this plan.
*Domains are available at $19.95 per year.
Lunarpages Features rating:
LunarPages offers lots of features in order give their customers the variety necessary when it comes to creating and customizing their personal and/or business website, such as Dreamweaver and Ruby on Rails support. The following are two more features that are highly appreciated.
Quicksite. A program that can help you get your website up and running in less than 2 hours! Choose from more than 500 templates so you can design and customize your website so that it fits your particular website needs.
Premium Restore Service. If you happen to accidently delete a file you are able to contact Lunarpages in order to request that they restore this file for a flat fee of $75.00. Or you can subscribe to the Premium Restore Service that costs $1.50 per month and is paid for in one payment along with your web hosting services, which is a much better deal! Know that if you need to use these restore services you will need to contact Lunarpages within 3 day as this is as long as their system is able to go back and retrieve lost data.
Lunarpages Reliability/Performance rating:
Lunarpages owns and operates its very own high-tech Data Center in California. This facility houses what are known to be some of the most reliable, secure servers and equipment known, giving customers that all-important sense of security and trust. Although Lunarpages has had issues with their servers overloading in the past, this issue has been addressed and accordingly improved so that customers can feel secure that they are much less likely to come across any reliability and/or website performance issues.
Lunarpages does offer their customers a 99.9% uptime guarantee as well as a 30-day guarantee, so if you're not fully satisfied with Lunarpages super-reliable services you are able to contact them within 30 days of signing up for one of their web hosting plans and request your money back.
Lunarpages Ease of set up and use rating:
When first signing up for a Lunarpages Web Hosting account, you are taken to a page that asks you whether you want a new domain or if you already have a domain, shows all the different pricing plans, as well as any additional features you may want to add to your purchase.
LunarPages offers cPanel as its control panel, which is the most utilized and user-friendly panel… for an extra fee. Customers who are familiar with this often preferred control panel type aren't too happy about paying more for this service, but usually opt for this option due to their familiarity of this easy-to-use program. The other control panel automatically is the default panel, and is appropriately named Lunarpages Control Panel (LPCP). Know that this option does not support any cPanel basic theme enhancements.
Lunarpages Customer Service/Tech Support rating:
Lunarpages Web Hosting offers customers around-the-clock support so you never have to wait to contact customer service if and/or when an issue arises.
Email. Send them an email directly to support. Response times vary and range anywhere from a few hours to a few days.
Call. You are able to call their 1-877 customer support number, just know that support hours are limited to Monday - Friday from 7:00 am to 7:00 pm, and Saturday and Sunday from 7:00 am to 3:30 pm. (Pacific Standard Time)
Support Ticket. Using a support ticket to contact customer service is normally faster than simply sending an email. You are able to ask questions about sales, billing, and/or general support.
Lunarpages Wiki. Choose from nearly 600 different guides that offer anything and everything you want and/or need to know about web hosting.
Community Forums. Visit one of the forums that address an issue you may be having difficulty with in order to get a wealth of pertinent information. Thousand of issues/topics are discussed making it almost a given that you'll find the answer you are looking for.
Lunarpages Value rating:
Lunarpages offers some of the most affordable pricing plans available when it comes to hosting a website. LunarPages is considered to be a very user-friendly company that offers its customers a few different pricing plans in order to ensure that there is indeed something for everyone.
Depending on which billing cycle you select will help to determine the overall value of your Lunarpages Web Hosting account. The basic account starts at $10.95 a month for a 3-month period, and bumps down to only $4.95 a month when you choose the 5-year plan. Therefore, depending on the plan you choose will help determine the true value of your particular web hosting plan.
Strength and Weaknesses
Strengths. Lunarpages shows great strength in their ability to offer their customers a variety of web hosting plans, making it so that anyone should be able to find the right web hosting plan that fits their specific needs. Additionally, they understand the importance of offering their customers a reliable and secure website and accordingly place a lot of importance on keeping their data centers up-to-date with the latest technologies.
Weaknesses. The few, main complaints LunarPages has received includes their customer support team, with customers stating that they didn't receive the service they expected, and the reliability of their servers, as there has been some minor issues in the past, which has already been addressed and resolved.
Lunarpages Recommendation rating:
LunarPages Web Hosting is one of the top web hosting companies of today, which is mainly due to their goal of wanting to provide their customers with the very best web hosting services possible. They offer a variety of web hosting options in order to meet the needs of everyone who wants to create and launch a website - whether it's for a personal blog, a small business website, or a more powerful platform that offers customers the ability to manage larger projects and/or a website that is expected to receive an extremely high amount of traffic.
When a company does everything they can to address the large variety of customer needs as well as putting great emphasis on providing their customers with top-quality customer support, they are definitely worth looking into. Know that LunarPages offers a 30-day guarantee, so you truly have nothing to lose when signing up for one of their web hosting plans.