Super Green Web Hosting Review & Summary
Super Green Web Hosting is a web hosting company that places a lot of emphasis on providing top quality web hosting services while having the least impact possible when it comes to using energy from the servers they use to host the websites. Accordingly, Super Green uses the wind to power their super energy-efficient green servers in order to ensure that all the power that is consumed while hosting websites is minimal. Additionally, they take that extra step and plant trees with a purpose of doing their part in reversing the effects of global warming
Product Description and Different Plans Offered
Super Green web hosting offers one plan that includes lots of the top features that people come to expect when hosting a website. The longer the contract chosen, the more money you'll save in the long run. If you choose the monthly plan, you will be charged a $20 one-time registration fee.
Super Green Web Hosting Plan
- Disk Space - Unlimited
- Bandwidth - Unlimited
- Email Accounts - Unlimited
- MySQL Databases -Unlimited
- Free Domain Name
- cPanel Control Panel
- Energy Efficient Servers
Super Green Features rating:
Super Green offers some of the best features that people want/need when it comes to hosting a website with ease, such as unlimited disk space, unlimited bandwidth, and cPanel for the control panel. Offering these top-rated features and thus popular features shows that Super Green knows what people want when it comes to hosting a website, and gives it to them.
Ruby on Rails. An open-source web framework specifically made so that users are able to write their own code.
Fantastico De Luxe. You are able to set up your very own blog, a forum, a portal, an instant shopping cart, and more with this program.
Although Super Green hosts a blog, information is minimal as there are only 8 articles listed with the last entry published in March of 2010.
Super Green Reliability/Performance rating:
Super Green offers their customers a 99.9% uptime guarantee, which means that you can expect your website to be accessible 99.9% of the time. They use thousands of servers, of which they guarantee that all will provide the fast and reliable service that users expect when they sign up for web hosting services. Super Green uses Green Dell servers, which produce 20% less CO2 when compared to the average server.
Super Green does not offer any sort of refund if your website happens to experience any downtime.
Super Green Ease of set up and use rating:
Super Green uses cPanel for their web hosting platform, which is one of the most popular and accordingly most utilized control panels when it comes to building and managing a website. The cPanel control panel is one of the top features chosen by those who are familiar with what it takes to manage a successful website , making those that are new to the world of hosting a website confident in their ability to understand and thus effectively use this easy-to-use and understand control panel.
Site Builder. Use this website building tool to build your particular website with ease. Choose from a variety of website templates, as well as extra features, such as media and document building, web structure, SEO, maintenance, and more.
1-Click WordPress Install. Choose to use WordPress as your web hosting platform, which is a very popular choice due to its user-friendly features.
1-Click Joomla Install. Install Joomla with ease, a super-easy portal engine and content management system that is gaining more and more in popularity every day.
Super Green Customer Service/Tech Support rating:
Super Green understands the importance of customer support and thus offers a variety of ways to contact their customer support team 24/7.
Knowledgebase. Search through the knowledgebase, which consists of articles of information arranged by category.
Video Tutorials. Choose from the many tutorials available on a multitude of topics, such as cPanel, Email, PayPal, WordPress, FTP Accounts, and more.
Support Ticket. Fill out a form in order to send an email to Super Green's support team. The good? The average response time is listed above the form so you are able to have an idea of when you can expect a response. The bad? Priority support comes at an additional cost.
Email. You have the option to send an email from your personal/business email account to either support or billing. A response can be expected in less than 24 hours.
Live Chat. For those who prefer to chat with a representative via written form, select the live chat option. Expect a response anywhere from a few minutes to upwards of 9 minutes depending on day and time of day. Also, representatives live chat with more than one person at a time, which takes away from the personalized service one should be able to expect when using the live chat option.
Phone. Call The 1-888 number in order to speak directly with a customer service representative. Wait times can range from a couple of minute or so to upwards of 19 minutes depending on day and time of day.
Super Green Value rating:
The overall value of Super Green's web hosting services are good to great. The price paid for the services received are affordable for those who are looking for a reasonably priced web hosting company, as well as comparable to other similar web hosting providers. The fact that customers receive unlimited disk space as well as unlimited bandwidth is a definite plus, giving them that peace of mind that they won't have to worry about keeping a close eye on the amount of this features they utilize. Also, the cPanel control panel is one that is highly appreciated as it is one that provides a wealth of tools for both experienced as well as for those who are new to hosting a website.
Lastly, the 99.9% uptime guarantee along with the 30-day and anytime money back guarantee should provide the confidence potential customers are looking for when looking for the web hosting provider that can meet their particular wants/needs.
Strength and Weaknesses
Strengths. Super Green places a lot of importance on their customer service. They also are a web hosting company that cares about the environment, which shows through the way they promote their particular web hosting company.
Weaknesses. Having to pay more in order to receive premium customer support is a weak spot, as every customer should be able to receive the best support possible when it comes to needing assistance with any web hosting issues that may arise.
Super Green Recommendation rating:
Super Green web hosting is a web hosting company that places a lot of emphasis on not only provided their customers with lots of top features, such as unlimited disk space, unlimited bandwidth, and cPanel, they also are doing their part in helping the environment by using energy-efficient servers in order to reduce harmful CO2 emissions that are polluting the environment. Super Green encourage their customers to add some of their more popular add-ons, and even purchase green energy certificates, of which the monies goes towards planting more trees in order to help combat the harmful CO2 emissions. When/if you do choose to contribute to this important cause, you'll be given Green Badges to display on your particular website showing your concern for the environment.
Super Green offers a 30-day money back guarantee as well as an anytime money back guarantee.