FastDomain Web Hosting Review & Summary
FastDomain Web Hosting is a company that has been providing web hosting solutions for both personal and business websites since 2005. They place great importance on providing their customers with the most reliable web hosting services possible as they believe this aspect to be the key to success when it comes to hosting a website. Know that FastDomain is owned by the same company that owns both HostMonster and BlueHost, which are two great web hosting companies that also specialize in offering great customer service along with affordable pricing plans.
Product Description and Different Plans Offered
FastDomain offers their customers one pricing plan that includes lots of popular features. You are able to buy the plan in a 1-year, 2-year, or 3-year contract, with the longer the plan the more you'll save. You can expect the following features when choosing the standard web hosting package.
- Monthly Bandwidth - Unlimited
- Disk Space - Unlimited
- Free Domain Name
FastDomain also offers what they call their Pro Package, which comes at a price of $19.95 a month and offers all the features that come with the standard web hosting package as well as the following extra features:
- More CPU, Memory & Resources
- SiteBackup Pro
- Free Dedicated IP Address
- Free SSL Certificate
- Free Domain Privacy
- Free Postini Anti-Spam Accounts (10)
SiteLock Domain Security, Site Backup Pro, and Domain Whois Privacy are all preselected when checking out, making it a good idea to decide whether or not you want these options by researching these options first.
You must either transfer an existing domain or choose a new one when registering with FastDomain's web hosting services.
FastDomain Features rating:
FastDomain uses cPanel as their control panel platform, which is the most commonly used platform that is preferred by those who build and launch websites for a living. cPanel is considered to be one of the most user-friendly web hosting platforms that offers users lots of flexibility as well as lots of options so that you are able to make your website exactly as you envision it to be! Some of the more popular programs and tools are shown below.
Ruby/Ruby on Rails. An open-source web framework specifically made for users to write their own code.
SimpleScripts. Choose from the 70+ applications that are meant to help you build, manage, as well as market your website, such as Moodle, WordPress, Joomla, Drupal, PHP-Nuke, and more!
Site Builder. Choose one of the site builders that can help you create and launch your website so that it can be up and running in less than an hour!
FastDomain Reliability/Performance rating:
FastDomain used to have a 99.9% uptime guarantee yet does not offer this to their customers anymore. Although they claim that most of their customers can still expect to receive 99.9% uptime, they state that down time is to be expected and when it does occur they will do everything in their power to ensure that this service interruption is corrected as soon as possible.
FastDoamin uses a OC-48 backbone connection and a customized Apache web server that consists of high-performance Quad Opteron servers. Their data center is monitored around the clock to ensure that your website is/stays safe.
FastDomain Ease of set up and use rating:
When first logging into FastDomain's control panel you'll notice a popup that allows you to use the Getting Started Wizard, which is a really great option for those who are setting up a website for the very first time. If you've a lot of experience in building and launching websites, you can bypass this option and go straight to the control panel in order to start the website building process, giving you the ability to create and launch your website all in less than an hour.
Since they use cPanel, you'll be able to use this easy-to-utilize control panel that will assist you in creating your particular website exactly how you envision it to be. FastDomain even offers a cPanel User Guide so you are able to visit this guide in order to find in-depth explanations and information that will make you quite the control panel expert in no time.
FastDomain Customer Service/Tech Support rating:
When it comes to giving their customers great customer service and/or technical support, FastDomain knows what they're doing! They offer a large variety of ways to find out the answers to your particular question so that you are able to use the one that is most convenient for you. Additionally, when on their Helpdesk page, if you roll your pointer over the Contact Us box located on the left side of the webpage, you'll see the estimated wait times for expecting a response when it comes to sending an email, participating in live chat, and placing a phone call.
Getting Started Wizard. A great tool for helping those who are new to setting up a website.
Knowledgebase. Full of great articles that provide answers to some of the more common web hosting questions.
Video Tutorials. Watch more than 60 tutorials that assist you with setting up your website. Great for those who are visual learners!
Submit a Ticket. Send FastDomain's customer support an email by submitting a support ticket.
Phone. There are a few different phone numbers given to call so that you are able to directly contact the specific type of support you need.
Live Chat. One of the quickest and easiest ways in which to 'talk' with a customer support representative.
FastDomain Value rating:
The overall value of FastDomain's web hosting services is great. They offer an easy way for both experienced website builders as well as those that are new to the web hosting world the ability to create, launch, and manage a website with little effort, which is highly appreciated. Their customer support service is impressive and offers a variety of ways for their customers to easily find the answers they're looking for, and without a lot of hassle which is also highly appreciated.
Although their pricing plans may be just a little higher than some other similar web hosting companies, this minimal difference is well worth the price paid.
Strength and Weaknesses
Strengths. Using cPanel as the platform for their control panel is a definite strength as it is considered to be user-friendly for anyone who wants to create and launch their very own website. Also, great customer support is a feature that is near the top of everyone's list of the most important aspects of choosing a web hosting company, with FastDomain being one of the top-rated when it comes to satisfying their customers via their customer support options.
Weaknesses. It's quite disappointing that FastDomain has decided to retract their 99.9% uptime guarantee, which could make new potential customers worry about receiving the best performance as well as the reliably that is expected when signing up with a web hosting provider.
FastDomain Recommendation rating:
Even though FastDomain has only been in the web hosting business since 2005, they have definitely established themselves as a web hosting company that provides their customers with lots of great hosting features and at a truly affordable price. They also place a lot of emphasis on providing their customers with all the support necessary so that they are able to build, launch, and manage their particular website.
FastDomain's cancellation policy ranges from a 3-day to a 30-day cancellation/refund policy, making it a great idea to read this specific policy before signing up for their web hosting plan. Know that domain names are noon-refundable.