HostMonster Web Hosting Review & Summary
HostMonster web hosting has been in the business of providing web hosting solutions for both personal and business websites since 1996. With a focus on providing everything needed in order to build, launch, and manage a website at a cost that anyone can afford, HostMonster offers website creators a wealth of features that are considered essential as well as user-friendly so that customers are able to get their website fully launched in well under an hour.
Product Description and Different Plans Offered
HostMonster offers one web hosting plan that provides some of the most relevant features when it comes to web hosting. If you decide to sign up with HostMonster, you'll need to transfer an existing domain or register for a new one, which comes free with the purchase of their web hosting plan. You'll also be given the choice of adding SiteLock Domain Security, Site Backup Pro, and Domain Whois Privacy, all at an additional cost, when going through the checkout process.
HostMonster offers their customers a 30-day money back guarantee, which does not include the domain name and accordingly a $10 fee will be charged. You can opt to keep the domain name if cancelled within 3 calendar days of the registration date.
HostMonster Features rating:
HostMonster offers their customers some of the more popular web hosting features with their one web hosting plan. Since only the one plan is available, their intention is provide everyone who signs up with the same features at the same price, with the option to purchase add-ons if needed. HostMonster has decided to utilize the highly popular cPanel to power their control panel, which is one of the most user-friendly control panels on the market today and is thus one that is highly preferred by those who have a lot of experience when it comes to the building and launching of websites.
HostMonster Reliability/Performance rating:
Unlike so many other similar web hosting companies, HostMonster does not offer their customers a 99.9% uptime guarantee. This is directly related to the fact that they have a focus on keeping their web hosting costs as low as possible in order to offer their customers an affordable web hosting plan. Although their effort to be/stay affordable is commendable, they are doing so by not instituting a server redundancy system, which allows for more/better security as well as decreasing the chance that your particular website will experience any downtime. Therefore, the exclusion of redundant servers is one of concern to just how often your particular website will experience any downtime.
HostMonster Ease of set up and use rating:
Once you sign up for a web hosting account you'll be required to generate a password. Once this is completed, you are instantly taken to the control panel, which is powered by cPanel, one of the most preferred control panels utilized. A popup will appear offering you the ability to use the Getting Started Wizard, which is really useful for showing the basic steps of building and launching a website and especially great for those who don’t have any experience with setting up a website.
Simple Scripts. A really great tool that allows users to install and manage a large variety of scripts. Choose to view them by Most Popular, Beginner Friendly, and more.
Site Builder/Trendy Site Builder. Use one of the website builders that HostMonster offers so that you can create and launch your website within the hour.
Ruby on Rails. An application tool that allows users to enter their own source codes.
HostMonster Customer Service/Tech Support rating:
HostMonster states that they never outsource their services, offering their customers support that is purely US-based. Their support team is handled by their support engineers located in Provo, Utah. and can be contacted via phone, chat, and email.
Knowledgebase. Browse through the multitude of articles listed here that cover a wide range of topics on everything one needs to know when it comes to web hosting.
Video Tutorials. For those who prefer to learn visually, watch one of the 60+ tutorials available that show you how to proficiently use your web hosting account.
User Forum. Visit the user forum in order to see what other customers have done to resolve past issues/problems with their web hosting account.
Phone. Call customer service any time of the day or night using their toll-free number. Wait times can range from less than 1 minute to upwards of 7 minutes depending on day and time of day.
Live Chat. Contact live chat in order to discuss any issues in real time. Response time can range from less than 1 minute to upwards of 4 minutes, again dependent on day and time of day utilized.
Open a Ticket/Email. Send your question(s) and receive a personalized answer. Expect a response in well under the 24 hours listed, with 4 - 6 hours being the average response time.
NOTE: Hover your pointer over the Contact Us box located on the left side of the webpage in order to receive an estimate for how long the wait will be for each contact method listed above. A really great feature!
HostMonster Value rating:
The overall value of HostMonster's web hosting services are good. Although their one-plan option gives them the ability to be able to offer unlimited disk space and bandwidth at a price that is comparable (if not a little higher) to other similar web hosting providers, the fact that they do not offer any type of reliability or uptime guarantee tends to bring their overall value down as this aspect to web hosting is extremely important and plays a large part of determining the overall value of not only HostMonster's web hosting services, but their customers website, as well.
Strength and Weaknesses
Strengths. HostMonster places a lot of emphasis on offering their customers some of the best features when it comes to being able to create, launch, and manage a website. The fact that they offer unlimited disk space, unlimited bandwidth, and utilizes cPanel for their control panel shows that they indeed want to give their customers some of the best tools available so that users are able to effectively manage their particular website.
Weaknesses. Because HostMonster has a focus on keeping their web hosting costs as low as possible, they do not offer server redundancy, which is the reason why they currently do not offer their customers with a 99.9% uptime as so many other similar web hosting companies do.
HostMonster Recommendation rating:
HostMonster web hosting offers some of the top features when it comes to hosting a website. Whether you're an individual looking to create a website for personal reasons, or a business that is looking to get the word out about their services/products, HostMonster provides all the necessary tools that can allow this to happen.
Their one-plan for all thus includes all that is essential when it comes to building and launching a website, and at a price that is deemed affordable. Additionally, the fact that they offer their customers support around-the-clock so that customers are able to contact them whenever they need assistance is a definite plus.