Omnis Network Web Hosting Review & Summary
Omnis Network is a limited liability corporation that has been in the business of web hosting since 1999 and has to date served more than 400,000 domain names as well as web hosting accounts. Their goal? To provide high-quality, affordable web hosting services for both professional as well as individual clients.
Omnis has received a perfect rating from the BBB (Better Business Bureau) since they opened for business 10+ years ago, and is a CNET Certified Service Provider.
Product Description and Different Plans Offered
Omnis Network utilizes Cloud web hosting (in both Windows and Linux) in order to give their customers a variety of features without forfeiting reliability and performance. When signing up for a plan with Omnis, you'll need to select a plan in a 3-month, 6-month, 1-year, or 2-year plan. Of course, the longer the contract the more money you will save over time.
Both Windows and Linux offer the following web hosting features:
- Unmetered Disk Space
- Unmetered Data Transfer (per month)
- Unlimited Hosted Domains
- Unlimited Domain Aliases
- Unlimited SubDomains
*A 30-day money back guarantee is offered.
Omnis Network Features rating:
Omnis Network offers their customers a variety of features that are meant to make their web hosting experience as simple and user-friendly as possible.
Easy Scripts. Choose from some of the more popular content management systems - such as Joomla, Drupal, Textpattern, and Zikula - that Omnis has selected for their customers, which can be of great help to both individual and professional website creators.
Free SiteBuilder. A great tool for designing and publishing your website, which all can be done in a matter of minutes! Includes lots of templates so you are able to truly create your website to fit the vision you already have in mind. The free version is limited to 3 pages making it necessary to upgrade to SiteBuilder Pro for more features, which comes at a price of $7.95 per month.
Omnis Network Reliability/Performance rating:
Omnis Network maintains their data center out of Torrance, California with their network connections being managed through One Wilshire, which is the "main hub of the internet for the entire Pacific Rim". Since Omnis owns and operates their datacenter, they state that their network is one that is not only extremely fast but also one that is extremely reliable. Thus, Omnis offers their customers a 99.9% uptime guarantee, which not all web hosting companies do.
Although it's highly unlikely for a web hosting company to be up 100% of the time, Omnis seems to come close as service interruption complaints are minimal.
Omnis Network Ease of set up and use rating:
Once you've signed up to receive Omnis' web hosting services, you're able to immediately start creating your website. Although the control panel is easy to use, with lots of options that will help you manage your website with ease, it was not easy finding the SiteBuilder tool, which is listed under the Website Marketing and Design Section vs. the Website Tools & Information section, where most website building tools are located.
When you click on the SiteBuilder tool, you are taken to a page where it is necessary to choose the plan you want, keeping in mind that more options cost more money, and then you are given an order number. Then you must go back to the Control Panel in order to access the program and start using the SiteBuilder tools in order to create your website.
Omnis Network Customer Service/Tech Support rating:
Omnis Networks customer support department is also based out of Torrance and prides themselves in being able to offer their customers a team of highly-trained service specialists that put their customer's needs first. Since there is no outsourcing, you can expect quicker as well as more detailed responses.
Customer support is available on a 24/7 basis. Although there are a lot of contact choices, you'll most likely need to contact customer support as the Knowledge Base is limited in its choices.
Knowledge Base. Browse through articles to find the answer you're looking for by visiting the Knowledge Base, which is categorized into the following sections -FAQs, How To's, and Common Problems.
Contact Us. Send Omnis an email anytime and they will rely via the email address you signed up with. Response times vary from less than 1 hour to up to 24 hours.
Phone. Call their local or toll-free number to personally speak with a customer support representative.
Live Chat. If you'd prefer to participate in a live chat session, which is nice when you want to talk with a customer support representative yet don't have access to a phone or simply don't want to call but would rather chat via their online live chat option.
Fax and/or Mail. Omnis offers a lot of flexibility when it comes to contacting them by providing a fax number as well as a physical mailing address.
Omnis Network Value rating:
The overall value of using Omnis for your web hosting needs falls in the range of good to great. Although their pricing is a little higher than many other hosting companies, you'll experience lots of great features as well as great customer service, which are both highly regarded elements of a good web hosting company.
Omnis' control panel is easy to navigate and has many great features to make the users web hosting experience simple, giving them the power to manage everything necessary for making a website the best it can be. Also, allowing customers the ability to contact their customer support services on a 24/7 basis adds to Omnis' overall value, as this is a benefit not made available by all web hosting companies.
Strength and Weaknesses
Strengths. Omnis shows a lot of strength in their ability to give customers the tools they need to build, launch, and maintain a personal and/or professional-looking website. By offering one web hosting plan, they are able to keep their prices affordable. Additionally, their in-house customer support team is able to assist customers in the most proficient way possible.
Weaknesses. If you are new to the web hosting world, the control panel may seem a bit overwhelming until you start to utilize the many different tools available for creating and managing your particular website.
Omnis Network Recommendation rating:
Overall, Omnis Network offers its customers great service at a good price. The fact that Omnis is the recipient of many web hosting awards as well as being an Accredited Registrar with ICANN shows that they are good at providing people with great web hosting options in addition to great customer support, which are two decisive factors when it comes to receiving awards in the web hosting industry.
Since Omnis offers a 30-day money back guarantee, you truly have nothing to lose if you're interested in using a web hosting company that takes great pride in being able to offer their customers a variety of web hosting needs, giving them the tools and support necessary for hosting a successful website.